A comparison of quality and readability of Artificial Intelligence chatbots in triage for head and neck cancer.

Journal: American journal of otolaryngology
Published Date: Jul 29, 2025

Abstract

OBJECTIVE: Head and neck cancers (HNCs) are a significant global health concern, contributing to substantial morbidity and mortality. AI-powered chatbots such as ChatGPT, Google Gemini, Microsoft Copilot, and Open Evidence are increasingly used by patients seeking health information. While these tools provide immediate access to medical content, concerns remain regarding their reliability, readability, and potential impact on patient outcomes.

Authors

  • Taylor Kring
    University of Miami Miller School of Medicine, Miami, FL, USA. Electronic address: tek37@miami.edu.
  • Soumil Prasad
    Department of Otolaryngology, University of Miami Miller School of Medicine, 1600 NW 10(th) Ave, Miami, FL 33131. United States of America.. Electronic address: soumilprasad@gmail.com.
  • Supriya Dadi
    University of Miami Miller School of Medicine, Miami, FL, USA.
  • Eric Sokhn
    University of Miami Miller School of Medicine, Miami, FL, USA.
  • Elizabeth Franzmann
    Department of Otolaryngology, University of Miami Miller School of Medicine, 1600 NW 10(th) Ave, Miami, FL 33131. United States of America.

Keywords

External Resources

Popular Topics
Recent Journals