Supervised Machine Learning Algorithms Can Classify Open-Text Feedback of Doctor Performance With Human-Level Accuracy.

Journal: Journal of medical Internet research
Published Date:

Abstract

BACKGROUND: Machine learning techniques may be an effective and efficient way to classify open-text reports on doctor's activity for the purposes of quality assurance, safety, and continuing professional development.

Authors

  • Chris Gibbons
  • Suzanne Richards
    Leeds Institute for Health Sciences, University of Leeds, Leeds, United Kingdom.
  • Jose Maria Valderas
    Primary Care Research Group, University of Exeter, Exeter, United Kingdom.
  • John Campbell
    Primary Care Research Group, University of Exeter, Exeter, United Kingdom.