Implementing Medical Chatbots: An Application on Hidradenitis Suppurativa.

Journal: Dermatology (Basel, Switzerland)
Published Date: Jan 1, 2021

Abstract

BACKGROUND: The use of digital health resources is growing quickly as they are easily accessible and permit self-evaluation. Yet, research on consumer health informatics platforms is insufficient. Chatbots, interactive conversational platforms based on artificial intelligence, can facilitate access to specific information. Hidradenitis suppurativa (HS) is burdensome and has a high threshold for consultation.

Authors

  • Manuel Walss
    Department of Medicine, University of Zurich, Zurich, Switzerland.
  • Florian Anzengruber
    Department of Dermatology, University Hospital Zurich, Zurich, Switzerland.
  • Ahmed Arafa
    Department of Preventive Cardiology, National Cerebral and Cardiovascular Center, 6-1, Kishibe-Shinmachi, Suita, Osaka, 564-8565, Japan.
  • Vahid Djamei
    Swiss4ward, Zurich, Switzerland.
  • Alexander A Navarini
    Department of Dermatology, University Hospital Basel, Basel, Switzerland.

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