A novel use of an artificially intelligent Chatbot and a live, synchronous virtual question-and answer session for fellowship recruitment.

Journal: BMC medical education
Published Date: Mar 11, 2023

Abstract

INTRODUCTION: Academic departments universally communicate information about their programs using static websites. In addition to websites, some programs have even ventured out into social media (SM). These bidirectional forms of SM interaction show great promise; even hosting a live Question and Answer (Q&A) session has the potential for program branding. Artificial Intelligence (AI) usage in the form of a chatbot has expanded on websites and in SM. The potential use of chatbots, for the purposes of trainee recruitment, is novel and underutilized. With this pilot study, we aimed to answer the question; can the use of an Artificially Intelligent Chatbot and a Virtual Question-and-Answer Session aid in recruitment in a Post-COVID-19 era?

Authors

  • Peter K Yi
    Department of Anesthesiology and Critical Care, Duke University School of Medicine, Durham, North Carolina, USA. peter.yi@duke.edu.
  • Neil D Ray
    Department of Anesthesiology and Critical Care, Duke University School of Medicine, Durham, North Carolina, USA.
  • Noa Segall
    Department of Anesthesiology and Critical Care, Duke University School of Medicine, Durham, North Carolina, USA.

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