Effect of Artificial Intelligence Helpfulness and Uncertainty on Cognitive Interactions with Pharmacists: Randomized Controlled Trial.

Journal: Journal of medical Internet research
PMID: 39888668

Abstract

BACKGROUND: Clinical decision support systems leveraging artificial intelligence (AI) are increasingly integrated into health care practices, including pharmacy medication verification. Communicating uncertainty in an AI prediction is viewed as an important mechanism for boosting human collaboration and trust. Yet, little is known about the effects on human cognition as a result of interacting with such types of AI advice.

Authors

  • Chuan-Ching Tsai
    Department of Clinical Pharmacy, College of Pharmacy, University of Michigan, Ann Arbor, MI, United States.
  • Jin Yong Kim
    Department of Radiology, Seoul National College of Medicine, Seoul National University Hospital, 101 Daehak-ro, Jongno-gu, Seoul, 03080, Korea (H.C., S.H.Y., S.J.P., C.M.P., J.H.L., H. Kim, E.J.H., S.J.Y., J.G.N., C.H.L., J.M.G.); CHESS Center, The First Hospital of Lanzhou University, Lanzhou, China (Q.X., J.L.); Department of Radiology, Seoul National University Bundang Hospital, Gyeonggi-do, Korea (K.H.L.); Department of Internal Medicine, Incheon Medical Center, Incheon, Korea (J.Y.K.); Department of Radiology, Seoul Medical Center, Seoul, Korea (Y.K.L.); Department of Radiology, National Medical Center, Seoul, Korea (H. Ko); Department of Radiology, Myongji Hospital, Gyeonggi-do, Korea (K.H.K.); and Department of Radiology, Chonnam National University Hospital, Gwanju, Korea (Y.H.K.).
  • Qiyuan Chen
    Department of Industrial and Operations Engineering, College of Engineering, University of Michigan, Ann Arbor, MI, United States.
  • Brigid Rowell
    Department of Clinical Pharmacy, College of Pharmacy, University of Michigan, Ann Arbor, MI, United States.
  • X Jessie Yang
    Department of Industrial and Operations Engineering, University of Michigan, Ann Arbor, MI, USA.
  • Raed Kontar
    Department of Industrial and Operations Engineering, College of Engineering, University of Michigan, Ann Arbor, MI, United States.
  • Megan Whitaker
    Department of Clinical Pharmacy, College of Pharmacy, University of Michigan, Ann Arbor, MI, United States.
  • Corey Lester
    Department of Clinical Pharmacy, College of Pharmacy, University of Michigan, Ann Arbor, MI, United States.

Keywords

External Resources

Popular Topics
Recent Journals