The first AI-based Chatbot to promote HIV self-management: A mixed methods usability study.

Journal: HIV medicine
PMID: 39390632

Abstract

BACKGROUND: We developed MARVIN, an artificial intelligence (AI)-based chatbot that provides 24/7 expert-validated information on self-management-related topics for people with HIV. This study assessed (1) the feasibility of using MARVIN, (2) its usability and acceptability, and (3) four usability subconstructs (perceived ease of use, perceived usefulness, attitude towards use, and behavioural intention to use).

Authors

  • Yuanchao Ma
    Department of Biomedical Engineering, Polytechnique Montréal, Montreal, Quebec, Canada.
  • Sofiane Achiche
  • Gavin Tu
    Faculty of Medicine, Université Laval, Quebec, Quebec, Canada.
  • Serge Vicente
    Centre for Outcomes Research & Evaluation, Research Institute of the McGill University Health Centre, Montreal, Quebec, Canada.
  • David Lessard
    Centre for Outcomes Research & Evaluation, Research Institute of the McGill University Health Centre, Montreal, Quebec, Canada.
  • Kim Engler
    Centre for Outcomes Research & Evaluation, Research Institute of the McGill University Health Centre, Montreal, Quebec, Canada.
  • Benoît Lemire
    Chronic Viral Illness Service, Division of Infectious Disease, Department of Medicine, McGill University Health Centre, Montreal, Quebec, Canada.
  • Moustafa Laymouna
    Centre for Outcomes Research & Evaluation, Research Institute of the McGill University Health Centre, Montreal, Quebec, Canada.
  • Alexandra de Pokomandy
    Centre for Outcomes Research & Evaluation, Research Institute of the McGill University Health Centre, Montreal, Quebec, Canada.
  • Joseph Cox
    Centre for Communicable Diseases and Infection Control, Public Health Agency of Canada, Ottawa, ON.
  • Bertrand Lebouché
    Centre for Outcomes Research & Evaluation, Research Institute of the McGill University Health Centre, Montreal, Quebec, Canada.

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