More Is Not Always Better: Impacts of AI-Generated Confidence and Explanations in Human-Automation Interaction.

Journal: Human factors
PMID:

Abstract

OBJECTIVE: The study aimed to enhance transparency in autonomous systems by automatically generating and visualizing confidence and explanations and assessing their impacts on performance, trust, preference, and eye-tracking behaviors in human-automation interaction.

Authors

  • Shihong Ling
    University of Pittsburgh, USA.
  • Yutong Zhang
    Department of Biochemistry and Molecular Biology, Harbin Medical University, Harbin 150081, China.
  • Na Du
    University of Pittsburgh, USA.