Reliability of artificial intelligence chatbot responses to frequently asked questions in breast surgical oncology.

Journal: Journal of surgical oncology
Published Date: Jun 4, 2024

Abstract

INTRODUCTION: Artificial intelligence (AI)-driven chatbots, capable of simulating human-like conversations, are becoming more prevalent in healthcare. While this technology offers potential benefits in patient engagement and information accessibility, it raises concerns about potential misuse, misinformation, inaccuracies, and ethical challenges.

Authors

  • Estefania Roldan-Vasquez
    Department of Surgery, Breast Surgical Oncology, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts, USA.
  • Samir Mitri
    Department of Surgery, Breast Surgical Oncology, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts, USA.
  • Shreya Bhasin
    Department of Surgery, Breast Surgical Oncology, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts, USA.
  • Tina Bharani
    Department of Surgery, Breast Surgical Oncology, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts, USA.
  • Kathryn Capasso
    Department of Surgery, Breast Surgical Oncology, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts, USA.
  • Michelle Haslinger
    Department of Surgery, Breast Surgical Oncology, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts, USA.
  • Ranjna Sharma
    Department of Surgery, Breast Surgical Oncology, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts, USA.
  • Ted A James
    Department of Surgery, Breast Surgical Oncology, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts, USA.

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