Preliminary findings regarding the association between patient demographics and ED experience scores across a regional health system: A cross sectional study using natural language processing of patient comments.

Journal: International journal of medical informatics
PMID: 39671851

Abstract

OBJECTIVE: Existing literature shows associations between patient demographics and reported experiences of care, but this relationship is poorly understood. Our objective was to use natural language processing of patient comments to gain insight into associations between patient demographics and experiences of care.

Authors

  • Diane Kuhn
    Department of Emergency Medicine, Indiana University School of Medicine, 720 Eskenazi Ave, Indianapolis, IN 46202, USA; Regenstrief Institute, 1101 W 10(th) St, Indianapolis, IN 46202, USA. Electronic address: dkuhn1@iuhealth.org.
  • Nicholas E Harrison
    Department of Emergency Medicine, Indiana University School of Medicine, 720 Eskenazi Ave, Indianapolis, IN 46202, USA.
  • Paul I Musey
    Department of Emergency Medicine, Indiana University School of Medicine, Indianapolis, IN 46202, USA.
  • David J Crandall
  • Peter S Pang
    Department of Emergency Medicine, Indiana University School of Medicine, 720 Eskenazi Ave, Indianapolis, IN 46202, USA; Regenstrief Institute, 1101 W 10(th) St, Indianapolis, IN 46202, USA.
  • Julie L Welch
    Department of Emergency Medicine, Indiana University School of Medicine, 720 Eskenazi Ave, Indianapolis, IN 46202, USA.
  • Christopher A Harle
    Department of Health Services Research, Management and Policy, College of Public Health and Health Professions, Gainesville, Florida, USA.

Keywords

External Resources

Popular Topics
Recent Journals