Exploring the Characteristics of Online Counseling Chat Services for Youth in Europe: Web Search Study.

Journal: JMIR mental health
Published Date: Aug 20, 2025

Abstract

BACKGROUND: Online counseling chat services are increasingly used by young people worldwide. A growing body of literature supports the use and effectiveness of these services for adolescent mental health. However, there is also a need to provide an overview of the main existing resources to identify unmet needs and gaps in the field.

Authors

  • Irati Higuera-Lozano
    Department of Psychiatry, Autonomous University of Madrid, Arzobispo morcillo, 4, Madrid, 28029, Spain, 34 914975988.
  • Virvatuli Uusimäki
    Finnish Youth Research Society, Helsinki, Finland.
  • Tuuli Pitkänen
    Finnish Youth Research Society, Helsinki, Finland.
  • Elke Denayer
    Department of Clinical, Experimental, and Health Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Ghent, Belgium.
  • Alexis Dewaele
    Department of Clinical, Experimental, and Health Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Ghent, Belgium.
  • Katalin Felvinczi
    Institute of Psychology, ELTE Eötvös Loránd University, Budapest, Hungary.
  • Lien Goossens
    Department of Clinical, Experimental, and Health Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Ghent, Belgium.
  • Zsuzsa Kaló
    Institute of Psychology, ELTE Eötvös Loránd University, Budapest, Hungary.
  • Mónika Rényi
    Institute of Psychology, ELTE Eötvös Loránd University, Budapest, Hungary.
  • María Cabello
    Department of Psychiatry, Autonomous University of Madrid, Arzobispo morcillo, 4, Madrid, 28029, Spain, 34 914975988.

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