When Do Humans Heed AI Agents' Advice? When Should They?

Journal: Human factors
Published Date:

Abstract

OBJECTIVE: We manipulate the presence, skill, and display of artificial intelligence (AI) recommendations in a strategy game to measure their effect on users' performance.

Authors

  • Richard E Dunning
    Carnegie Mellon University, Pittsburgh, PA, USA.
  • Baruch Fischhoff
    Engineering and Public Policy, Carnegie Mellon University College of Engineering, Pittsburgh, Pennsylvania, USA.
  • Alex L Davis
    Carnegie Mellon University, Pittsburgh, PA, USA.