Perceptions and Attitudes of Chinese Oncologists Toward Endorsing AI-Driven Chatbots for Health Information Seeking Among Patients with Cancer: Phenomenological Qualitative Study.

Journal: Journal of medical Internet research
Published Date: Jul 23, 2025

Abstract

BACKGROUND: Chatbots driven by large language model artificial intelligence (AI) have emerged as potential tools to enhance health information access for patients with cancer. However, their integration into patient education raises concerns among oncologists. Limited literature has examined the perceptions and attitudes of oncologists in terms of endorsing AI-driven chatbots for health information.

Authors

  • Lijuan Zeng
    School of Nursing, Hubei University of Chinese Medicine, No. 16 West Huangjiahu Road, Hongshan District, Wuhan, 430065, China.
  • Qiaoqi Li
    Division of Abdominal Tumor Multimodality Treatment, Cancer Center, West China Hospital, Sichuan University, Chengdu, China.
  • Yan Zuo
    Department of Gynecology and Obstetrics Nursing, West China Second University Hospital, Sichuan University, Chengdu, China.
  • Ying Zhang
    Department of Nephrology, Nanchong Central Hospital Affiliated to North Sichuan Medical College, Nanchong, China.
  • Zhaojun Li
    School of Information Management, Dezhou University, Shandong, 253023, China.

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