AIMC Topic: Patient Portals

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Automated Classification of Consumer Health Information Needs in Patient Portal Messages.

AMIA ... Annual Symposium proceedings. AMIA Symposium Nov 5, 2015
Patients have diverse health information needs, and secure messaging through patient portals is an emerging means by which such needs are expressed and met. As patient portal adoption increases, growing volumes of secure messages may burden healthcar...
Natural Language Processing Health Services Needs and Demand Humans Electronic Health Records Health Resources Consumer Health Information Patient Portals
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Detecting emergencies in patient portal messages using large language models and knowledge graph-based retrieval-augmented generation.

Journal of the American Medical Informatics Association : JAMIA Jun 1, 2025
OBJECTIVES: This study aims to develop and evaluate an approach using large language models (LLMs) and a knowledge graph to triage patient messages that need emergency care. The goal is to notify patients when their messages indicate an emergency, gu...
Triage Natural Language Processing Humans Emergencies Large Language Models Knowledge Bases Patient Portals Information Storage and Retrieval
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Automatic uncovering of patient primary concerns in portal messages using a fusion framework of pretrained language models.

Journal of the American Medical Informatics Association : JAMIA Aug 1, 2024
OBJECTIVES: The surge in patient portal messages (PPMs) with increasing needs and workloads for efficient PPM triage in healthcare settings has spurred the exploration of AI-driven solutions to streamline the healthcare workflow processes, ensuring t...
Neural Networks, Computer Machine Learning Humans Natural Language Processing Patient Portals
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Comparing the quality of ChatGPT- and physician-generated responses to patients' dermatology questions in the electronic medical record.

Clinical and experimental dermatology Jun 25, 2024
BACKGROUND: ChatGPT is a free artificial intelligence (AI)-based natural language processing tool that generates complex responses to inputs from users.
Patient Portals Electronic Health Records Natural Language Processing Physician-Patient Relations Dermatology Artificial Intelligence Physicians Humans
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AI-Drafted Responses to Patients Reduced Clinician Burnout.

JAMA May 7, 2024
Burnout, Professional United States Physicians Humans Workload Communication Artificial Intelligence Patient Portals
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A scoping review of empathy recognition in text using natural language processing.

Journal of the American Medical Informatics Association : JAMIA Feb 16, 2024
OBJECTIVE: To provide a scoping review of studies on empathy recognition in text using natural language processing (NLP) that can inform an approach to identifying physician empathic communication over patient portal messages.
Natural Language Processing Physician-Patient Relations Patient Portals Empathy Humans Communication
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Development of a Flexible Chain of Thought Framework for Automated Routing of Patient Portal Messages.

AMIA ... Annual Symposium proceedings. AMIA Symposium Jan 1, 2024
The increase in utilization of patient portal messages has imposed a considerable burden on healthcare providers, contributing to an increased incidence of provider burnout. This study introduces a framework for leveraging Large Language Models (LLMs...
Humans Electronic Health Records Natural Language Processing Patient Portals
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Improving Emergency Department Visit Risk Prediction: Exploring the Operational Utility of Applied Patient Portal Messages.

AMIA ... Annual Symposium proceedings. AMIA Symposium Jan 1, 2024
Patient portal messages represent a unique source of clinical data due to how they represent the voice of the patient, provide a glimpse into care delivery between episodic synchronous appointments, and capture variations in patient behavior and heal...
Natural Language Processing Humans Emergency Service, Hospital Patient Portals Risk Assessment Emergency Room Visits
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Identifying Nonpatient Authors of Patient Portal Secure Messages in Oncology: A Proof-of-Concept Demonstration of Natural Language Processing Methods.

JCO clinical cancer informatics Dec 1, 2022
PURPOSE: Patient portal secure messages are not always authored by the patient account holder. Understanding who authored the message is particularly important in an oncology setting where symptom reporting is crucial to patient treatment. Natural la...
Humans Natural Language Processing Proof of Concept Study Patient Portals
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A systematic literature review of machine learning in online personal health data.

Journal of the American Medical Informatics Association : JAMIA Jun 1, 2019
OBJECTIVE: User-generated content (UGC) in online environments provides opportunities to learn an individual's health status outside of clinical settings. However, the nature of UGC brings challenges in both data collecting and processing. The purpos...
Social Media Internet Humans Machine Learning Patient Portals Patient Generated Health Data
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