Application of AI Chatbot in Responding to Asynchronous Text-Based Messages From Patients With Cancer: Comparative Study.

Journal: Journal of medical Internet research
Published Date: May 21, 2025

Abstract

BACKGROUND: Telemedicine, which incorporates artificial intelligence such as chatbots, offers significant potential for enhancing health care delivery. However, the efficacy of artificial intelligence chatbots compared to human physicians in clinical settings remains underexplored, particularly in complex scenarios involving patients with cancer and asynchronous text-based interactions.

Authors

  • Xuexue Bai
    Department of Neurosurgery, Peking Union Medical College Hospital, Chinese Academy of Medical Science and Peking Union Medical College, No. 1 Shuaifuyuan Hutong, Dongcheng District, Beijing, 100730, China.
  • Shiyong Wang
    Neurosurgery of The First Affiliated Hospital, Jinan University, Guangzhou, China. Washiyong@126.com.
  • Yuanli Zhao
    China National Clinical Research Center for Neurological Diseases, Beijing, China.
  • Ming Feng
    Department of Neurosurgery, Chinese Academy of Medical Sciences and Peking Union Medical College, Peking Union Medical College Hospital, Beijing, China.
  • Wenbin Ma
    Department of Neurosurgery, Peking Union Medical College Hospital, Chinese Academy of Medical Science and Peking Union Medical College, No. 1 Shuaifuyuan Hutong, Dongcheng District, Beijing, 100730, China. Wbin718@126.com.
  • Xiaomin Liu
    State Grid Ningxia Electric Power, Eco-Tech Research Institute, Yinchuan, China.

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