AIMC Topic: Consumer Behavior

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The impact of differential pricing subject on consumer behavior.

BMC psychology Aug 9, 2024
The escalating use of artificial intelligence in marketing significantly impacts all aspects of consumer life. This research, grounded in attribution theory and S-O-R theory, employs scenario-based experimental methods to simulate two distinct purcha...
Young Adult Adult Male Humans Artificial Intelligence Female Surveys and Questionnaires Consumer Behavior Middle Aged Marketing China
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Peer or tutor? The congruity effects of service robot role and service type on usage intention.

Acta psychologica Jul 31, 2024
The invention of service robots has reduced the labor cost and improved enterprises' efficiency and service quality. However, it is still difficult to enhance consumers' intention to use robot-by-robot design efficiently. Based on social roles of ant...
Consumer Behavior Peer Group Robotics Intention Female Young Adult Male Trust Adult Humans
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Deep learning and explainable artificial intelligence for investigating dental professionals' satisfaction with CAD software performance.

Journal of prosthodontics : official journal of the American College of Prosthodontists Jul 15, 2024
PURPOSE: This study aimed to examine the satisfaction of dental professionals, including dental students, dentists, and dental technicians, with computer-aided design (CAD) software performance using deep learning (DL) and explainable artificial inte...
Humans Software Female Adult Neural Networks, Computer Artificial Intelligence Consumer Behavior Students, Dental Dental Technicians Dentists Computer-Aided Design Deep Learning Personal Satisfaction Male Middle Aged
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Unveiling the adverse effects of artificial intelligence on financial decisions via the AI-IMPACT model.

Current opinion in psychology Jun 29, 2024
There is considerable enthusiasm for the potential of artificial intelligence (AI) to improve financial well-being. Despite this enthusiasm, it is important to underscore AI's potential adverse effects on consumers' financial decisions. We introduce ...
Humans Artificial Intelligence Decision Making Consumer Behavior
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Averse to what: Consumer aversion to algorithmic labels, but not their outputs?

Current opinion in psychology Jun 29, 2024
Inspired by significant technical advancements, a rapidly growing stream of research explores human lay beliefs and reactions surrounding AI tools, which employ algorithms to mimic elements of human intelligence. This literature predominantly documen...
Consumer Behavior Humans Artificial Intelligence Algorithms
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Beyond code: Consumer response to chatbots.

Current opinion in psychology Jun 29, 2024
Chatbots, a type of virtual AI entity designed to emulate human conversation, are gaining prominence in business and consumer domains. This research aims to consolidate extant literature focusing on a pivotal aspect: the human-likeness of chatbots. E...
Humans Artificial Intelligence Consumer Behavior Marketing Communication
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Cracking the consumers' code: A framework for understanding the artificial intelligence-consumer interface.

Current opinion in psychology Jun 26, 2024
This review presents a framework for understanding how consumers respond to artificial intelligence (AI) and related technologies, such as robots, algorithms, or chatbots. Drawing on a systematic review of the literature (N = 111), we describe how AI...
Artificial Intelligence Consumer Behavior Humans
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Examining customer intentions to purchase intelligent robotic products and services in Taiwan using the theory of planned behaviour.

BMC psychology Jun 15, 2024
BACKGROUND: The literature for assessing online and offline shopping behaviours that are linked to intelligent robotic goods and services is inadequate. In this study, we applied the Theory of Planned Behaviour model for guidance regarding how consum...
Theory of Planned Behavior Consumer Behavior Psychological Theory Middle Aged Surveys and Questionnaires Robotics Intention Taiwan Young Adult Adult Male Humans Female
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Customer churn modeling in telecommunication using a novel multi-objective evolutionary clustering-based ensemble learning.

PloS one Jun 6, 2024
Customer churn prediction is vital for organizations to mitigate costs and foster growth. Ensemble learning models are commonly used for churn prediction. Diversity and prediction performance are two essential principles for constructing ensemble cla...
Algorithms Cluster Analysis Models, Theoretical Consumer Behavior Humans Telecommunications Machine Learning
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Consumer satisfaction, palliative care and artificial intelligence (AI).

BMJ supportive & palliative care May 17, 2024
The scope of artificial intelligence (AI) in healthcare is promising, and AI has the potential to revolutionise the field of palliative care services also. Consumer satisfaction in palliative care is a critical aspect of providing high-quality end-of...
Palliative Care Consumer Behavior Humans Patient Satisfaction Artificial Intelligence
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