Cyberpsychology, behavior and social networking
Dec 17, 2021
A growing number of sectors are delivering customer services powered by artificial intelligence (AI) instead of humans, with evidence indicating labor cost reduction and efficiency improvement. However, it would be worthwhile to examine the extent to...
Online deceptive reviews widely exist in the online shopping environment. Numerous studies have investigated the impact of online product reviews on customer behaviour and sales. However, the existing literature is mainly based on real product review...
Recent efforts for cell-based meat cuts focus on engineering edible scaffolds, with visual cues which are key to enhancing consumer acceptance, receiving less attention Here, we employed artificial intelligence (AI)-based screening of potential plant...
Recommendation systems play an important role in e-commerce turnover by presenting personalized recommendations. Due to the vast amount of marketing content online, users are less susceptible to these suggestions. In addition to the accuracy of a rec...
AMIA ... Annual Symposium proceedings. AMIA Symposium
Jan 25, 2021
Previous research has studied medical professionals' perception of artificial intelligence (AI). However, there has been a limited understanding of how healthcare consumers perceive and use AI-powered technologies such as mobile health apps. We colle...
BACKGROUND: Despite the benefits offered by an abundance of health applications promoted on app marketplaces (e.g., Google Play Store), the wide adoption of mobile health and e-health apps is yet to come.
Online shopping behavior has the characteristics of rich granularity dimension and data sparsity and presents a challenging task in e-commerce. Previous studies on user behavior prediction did not seriously discuss feature selection and ensemble desi...
Robotic salespeople are often ignored by people due to their weak social presence, and thus have difficulty facilitating sales autonomously. However, for robots that are remotely controlled by humans, there is a need for experienced and trained opera...
Organizations are increasingly relying on service robots to improve efficiency, but these robots often make mistakes, which can aggravate customers and negatively affect organizations. How can organizations mitigate the frontline impact of these robo...
Experiences from various industries show that companies may have problems collecting customer invoice payments. Studies report that almost half of the small- and medium-sized enterprise and business-to-business invoices in the United States and Unite...
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