AIMC Topic: Personal Satisfaction

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Is Artificial Intelligence Customer Service Satisfactory? Insights Based on Microblog Data and User Interviews.

Cyberpsychology, behavior and social networking
A growing number of sectors are delivering customer services powered by artificial intelligence (AI) instead of humans, with evidence indicating labor cost reduction and efficiency improvement. However, it would be worthwhile to examine the extent to...

Industrial robot selection using a multiple criteria group decision making method with individual preferences.

PloS one
This paper proposes a multiple criteria group decision making with individual preferences (MCGDM-IP) to address the robot selection problem (RSP). Four objective criteria elicitation approaches, namely, Shannon entropy approach, CRITIC approach, dist...

Forecasting care seekers satisfaction with telemedicine using machine learning and structural equation modeling.

PloS one
Many individuals visit rural telemedicine centres to obtain safe and effective health remedies for their physical and emotional illnesses. This study investigates the antecedents of patients' satisfaction relating to telemedicine adoption in rural pu...

Acceptability, usefulness, and satisfaction with a web-based video-tailored physical activity intervention: The TaylorActive randomized controlled trial.

Journal of sport and health science
PURPOSE: This study aimed to examine the usage, acceptability, usability, perceived usefulness, and satisfaction of a web-based video-tailored physical activity (PA) intervention (TaylorActive) in adults.

Shared autonomy in assistive mobile robots: a review.

Disability and rehabilitation. Assistive technology
PURPOSE: Shared autonomy has played a major role in assistive mobile robotics as it has the potential to effectively balance user satisfaction and smooth functioning of systems by adapting itself to each user's needs and preferences. Many shared cont...

Preliminary evaluation of an automated robotic transfer assist device in the home setting.

Disability and rehabilitation. Assistive technology
PURPOSE: The purpose of this study was to examine the effects of six weeks of routine use of a novel robotic transfer device, the AgileLife Patient Transfer System, on mobility-related health outcomes, task demand, and satisfaction relative to previo...

Let's Work Together: A Meta-Analysis on Robot Design Features That Enable Successful Human-Robot Interaction at Work.

Human factors
OBJECTIVE: This meta-analysis reviews robot design features of interface, controller, and appearance and statistically summarizes their effect on successful human-robot interaction (HRI) at work (that is, task performance, cooperation, satisfaction, ...

Exploiting bi-directional global transition patterns and personal preferences for missing POI category identification.

Neural networks : the official journal of the International Neural Network Society
Recent years have witnessed the increasing popularity of Location-based Social Network (LBSN) services, which provides unparalleled opportunities to build personalized Point-of-Interest (POI) recommender systems. Existing POI recommendation and locat...

Evaluating the task effectiveness and user satisfaction with different operation modes of an assistive bathing robot in older adults.

Assistive technology : the official journal of RESNA
Bathing robots have the potential to foster the independence of older adults who require assistance with bathing. Making human-robot interaction (HRI) for older persons as easy, effective, and user-satisfying as possible is, however, a major challeng...

Assessment of factors affecting tourism satisfaction using K-nearest neighborhood and random forest models.

BMC research notes
OBJECTIVE: This study aimed to identify factors affecting the satisfaction of tourists traveling to the city of Hamadan as Asian urban tourism capital in 2018. The data a random sample of 300 tourists were collected using a designed questionnaire. We...