OBJECTIVES: Sexual and reproductive health (SRH) services are undergoing a digital transformation. This study explored the acceptability of three digital services, (i) video consultations via Skype, (ii) live webchats with a health advisor and (iii) ...
The COVID-19 pandemic has created unique challenges for the U.S. healthcare system due to the staggering mismatch between healthcare system capacity and patient demand. The healthcare industry has been a relatively slow adopter of digital innovation ...
Scandinavian journal of trauma, resuscitation and emergency medicine
33789721
OBJECTIVES: During periods such as the COVID-19 crisis, there is a need for responsive public health surveillance indicators in order to monitor both the epidemic growth and potential public health consequences of preventative measures such as lockdo...
BACKGROUND: This study addresses the suicide risk predicting challenge by exploring the predictive ability of machine learning (ML) models integrated with theory-driven psychological risk factors in real-time crisis hotline chats. More importantly, w...
BACKGROUND: For the provision of optimal care in a suicide prevention helpline, it is important to know what contributes to positive or negative effects on help seekers. Helplines can often be contacted through text-based chat services, which produce...
BACKGROUND: Crisis Intervention Hotline can effectively reduce suicide risk, but suffer from low connectivity rates and untimely crisis response. By integrating speech signals and deep learning to assist in crisis assessment, it is expected to enhanc...
International journal of medical informatics
39705915
OBJECTIVE: To evaluate the effectiveness and usability of an AI-assisted tool in providing real-time assistance to counselors during suicide prevention helpline conversations.
BACKGROUND: Artificial intelligence (AI) chatbots have been customized to deliver on-demand support for people with mental health problems. However, the effectiveness of AI chatbots in tackling mental health problems among the general public in Hong ...
BACKGROUND: This research study aimed to detect the vocal features immersed in empathic counselor speech using samples of calls to a mental health helpline service.
BACKGROUND: Crisis hotlines serve as a crucial avenue for the early identification of suicide risk, which is of paramount importance for suicide prevention and intervention. However, assessing the risk of callers in the crisis hotline context is cons...